It is the policy of Medilaw to hold claimant records in hard copy for a period of three months following assessment.

After three months, Medliaw scans the following claimant records and destroys the paper copies:

  • the letter of instruction
  • the claimant’s signed consent form
  • the contemporaneous notes by the doctor
  • any investigation results that have been requested as part of the assessment
  • the assessment report

Briefing documents received from the referring agency are destroyed unless a specific request has been received for their return.