Innovations and partnerships

For decades, Medilaw has championed innovative thinking and problem solving, and invested in creative ways of doing things in order to respond to the need for seamless, wide-ranging and advanced medical opinion services.

We have generated a significant number of service innovations, many of which have followed successful collaborations with our partners WorkFocus Australia, Kairros and Be Active Health Solutions.

Below are several inspired examples of how we’ve worked together for better health outcomes, plus many more on our services pages.

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Working together


A one-stop-shop for early intervention mental health service that brings together experts from medical and allied health services in a multidisciplinary approach for improved diagnostic accuracy, faster recovery and return to work.

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Involves engaging an appropriately qualified surgeon to review the available information in a case, reduce instances of unnecessary intervention, control costs, and provide a report.

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Surgical code review

A service for reviewing item numbers/codes, identifying appropriate use, highlighting codes to clarify and recommending codes that should not be used/alternative codes – all provided in a brief report.

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Back on Track

This service works as a circuit breaker to reduce instances of unnecessary radiological and surgical interventions, foster best practice care, and improve health and return to work outcomes. Combining the education and support of a rehab professional with a like for like surgeon review, this unique service avoids unnecessary interventions and improves capacity certification.

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Developed in partnership with Monash University, this is a multidisciplinary program to improve self-management and minimise psychosocial risk factors which prolong dependence on opioid medication. Includes expert medication reviews, evidence-based exercise programs and the award-winning health coaching program, Positivum.

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Our digital CMO service gives customers quick access to a variety of medical specialists for expert advice within 72 hours. Customers can choose what is right for them, from a brief phone call through to a more detailed review, participation in a case conference and provision of a summary report.

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